1. Introduction
Ysecurity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ysecurity mobile application and website (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information:
- Email address (provided during membership registration)
- Payment information (processed securely via Stripe; we do not store card details)
- Member ID and associated account data
Device Information:
- Device model and operating system
- Unique device identifier
- GPS location data (latitude, longitude, accuracy)
- Battery level and network connectivity status
- Photos captured via remote camera feature (only when activated by the device owner)
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the device tracking and security service
- Process membership payments
- Generate and manage your unique Member ID
- Enable real-time GPS tracking and location history
- Send remote commands (alarm, camera) to your registered device
- Send geofence alerts and notifications
- Assist in device recovery when reported lost or stolen
- Communicate service updates and important notices via email
- Improve and optimize our Service
4. Location Data
Ysecurity collects location data from your registered device to provide tracking and recovery services. Location data is:
- Collected only from devices that have the Ysecurity app installed and activated
- Stored securely in encrypted databases
- Accessible only by the registered member and authorized administrators
- Used solely for the purpose of device security and recovery
5. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for all data in transit
- Encrypted database storage
- Bcrypt hashing for passwords
- Rate limiting and access controls
- Regular security audits
6. Third-Party Services
We use the following third-party services:
- Stripe: For secure payment processing. Stripe's privacy policy applies to payment data.
- Amazon Web Services (AWS): For hosting and database services.
- OpenStreetMap: For map rendering in the admin dashboard.
7. Data Retention
We retain your data for as long as your membership is active. Location data is retained for a period of 90 days, after which it is automatically deleted. You may request deletion of your account and associated data at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
9. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: support@ysecurity.app